Ways to pay your bill

Explore and choose the best way to pay your energy bill.

Flexible payment options

Payment processing fees may apply to the total payment amount (incl GST) for debit cards - Visa 0.14%, Mastercard 0.30% and credit cards - Visa 0.65%, Mastercard 0.77%.

AGL does not charge a fee when you pay by PayPal.

Set up payment in My Account

Pay now in My Account

Make one-touch payments in the app with your stored payment method.

Payment processing fees may apply to the total payment amount (incl GST) for debit cards - Visa 0.14%, Mastercard 0.30% and credit cards - Visa 0.65%, Mastercard 0.77%.

AGL does not charge a fee when you pay by PayPal.

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Automatically pay your bills from a nominated savings, cheque or credit card account.

To set up Direct Debit in My Account:

From the 'Overview' select your name in the top right corner, then 'Account Settings'
On the payment options tile select 'Edit' on 'Direct Debit' and follow the prompts

To set up direct debit in the AGL app:

Go to the 'Account' tab, then 'Settings'
Select 'Direct Debit' and follow the prompts.

Payment processing fees may apply to the total payment amount (incl GST) for debit cards - Visa 0.14%, Mastercard 0.30% and credit cards - Visa 0.65%, Mastercard 0.77%.

AGL does not charge a fee when you set up a PayPal Direct Debit

Make an immediate payment online using your credit card or PayPal.

Payment processing fees may apply to the total payment amount (incl GST) for debit cards - Visa 0.14%, Mastercard 0.30% and credit cards - Visa 0.65%, Mastercard 0.77%.

AGL does not charge a fee when you pay by PayPal.

Pay online

Use BPAY through your financial institution to pay your bill with a credit card or bank account.

When paying via BPAY, you'll need a Biller Code and a reference number.

The Biller Code is provided by AGL and depends on your account particulars. Your Biller Code can be found on your most recent bill, on the bottom of the front page.

Set up BPAY

We've partnered with PayPal to offer our customers the option to pay energy bills. Log in to pay your bills using the details stored in your PayPal account.

There are no fees to use PayPal
PayPal securely stores your financial information and does not share it
Your PayPal wallet can store a variety of funding sources, including PayPal balance, bank accounts, and credit cards including American Express

Direct Debit via PayPal is also available if you'd like the convenience of Direct Debit and the comfort of having payments automatically deducted via PayPal’s secure payment platform.

To sign up to Direct Debit via PayPal, you must have a PayPal account and My Account. Sign up to Direct Debit via PayPal by logging into My Account.

Pay with PayPal online

Pay with PayPal in My Account

Have questions about your bill?

For help with reading your bill or finding your bill reference number or Biller Code

Visit Read your energy bill

Scheduled payment options

Bill Smoothing

Make consistent payments to even out the cost of your energy.

Set up now

Visit Bill Smoothing

Pay my way

Choose from weekly, fortnightly or monthly instalments to pay the amount before the due date.

Scheduled payment

To set up a scheduled payment in My Account:

Select 'Make a Payment' on the bill you want to pay
Confirm your payment amount and select 'Later' under 'Payment Date'
Select your preferred payment date from the calendar
Confirm your preferred payment method.

Get to know your fees and charges

Find out what fees and charges may apply to your energy plan.

Visit Fees and charges

Other payment options

With SMS Pay, we send you a text a few days before your bill is due. Reply ‘Pay’ to have it automatically deducted from your bank account or credit card.

Your bills will still be delivered to you as per your current arrangement. Bills are typically generated before payment is due, which means you'll have plenty of time to review the bill before you get the SMS. Here's what to expect with SMS pay:

Set up SMS Pay in My Account. You'll need to save a valid payment method (a bank account or credit card) and have a valid mobile number.
You'll receive a welcome SMS from us. All subsequent messages from our SMS Pay service will be sent from the same mobile number.
When you make a payment, you'll get a response from us, confirming that we've received a valid 'Pay' authorisation.
Payments will be displayed on invoices and will appear in My Account. No receipts will be sent.

Payment processing fees may apply to the total payment amount (incl GST) for debit cards - Visa 0.14%, Mastercard 0.30% and credit cards - Visa 0.65%, Mastercard 0.77%.

AGL does not charge a fee when you pay by PayPal.

Get SMS Pay

Having trouble paying your bills?

If you need a bit more time to pay or you're having trouble staying on top of your bills, there are options available. Visit payment assistance in My Account or the AGL app.

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Ways to pay your bill

On this page

Flexible payment options

My Account

AGL app

Direct Debit

Pay online

BPAY®

PayPal

Have questions about your bill?

Scheduled payment options

Bill Smoothing

Pay my way

Scheduled payment

Get to know your fees and charges

Other payment options

SMS pay

Centrepay

Mail

Australia Post

AGL Payment line

Having trouble paying your bills?

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More ways we can help

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