Manage your communication preferences

You can opt out of how you’d like to be contacted with marketing materials and special offers.

From time to time, we’ll send you information about our products and services including discounts or special offers. If you don't want to receive these communications, let us know in the form below.

Note: it can take up to 30 days to process your request, so you may still receive materials during this time.

If you have any questions about our ‘Do Not Contact’ process, get in contact with our team.

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AGL Electricity Account Number
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AGL Telecommunications Account Number
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Opt out of marketing by mail

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Opt out of marketing by SMS

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What happens when you submit your details?

Your personal details from the above form will only be used for removing you from the marketing lists that you’ve requested. This can take up to 30 days.

Completing this form won’t affect our communications to you regarding your bills or other factual information about your services. You may still receive marketing materials to your address if someone else has consented to receive them.

Third parties may contact you separately about AGL offers if you have requested to receive marketing material from them. Refer to our Privacy Policy for details on how we handle your personal information and how you can access it.