Solar Feed-in tariffs and billing
Learn about feed-in tariffs, solar credits and billing information for your solar system.
Feed-in tariffs (FiT)
A feed-in tariff is the rate paid for electricity fed into the grid. You can get paid for it in cents per kWh that will appear as a credit on your bill. Maximum system capacity and eligibility criteria apply.
You’ll be able to see your tariff by viewing your contract in My Account.
Solar services are not currently available in Western Australia.
Solar credits
You’ll receive credits for the power you supply to the grid only after your meter has been installed and we’ve received relevant documentation from your installation company.
Automatic solar credit refund
If you've got solar, you can arrange your credits to be sent automatically every quarter. To set up, contact us.
Transfer excess solar credits
You can transfer excess solar credits to be used toward the payment of other energy bills. Each time you want to make a credit transfer from one account to the other you'll need to contact us.
Solar bill management
You can track your usage and manage your solar billing in My Account and the AGL app.
Primary account holder name change
Changing the name of the primary account holder on your bill may affect your feed-in tariff.
For NSW, SA and VIC:
- a change in the account name should not have any impact on the feed-in tariff at the property.
For QLD:
- a change in the account name will change your feed-in-tariff to the default RFiT (Retail Feed In Tariff).
These details don't apply to spouses of existing account holders.
If you need to change the primary account holder on your account, contact us.
Solar feed-in not showing on bill
If your solar panels have recently been installed but you’re not receiving credits, and assuming you are not using all the power you generate from your panels, we may still be waiting for documentation from your installation company. Typically there’s a two to four week delay between solar system installation and usage visibility on your bill.
If it's been longer than a month since installation or your system isn't newly installed, contact us.
Solar bill showing 0kWh feed-in
If you've received a high bill showing 0kWh feed in, either you’ve consumed 100% of the solar you’ve produced, or your solar system isn’t working. You can view how much solar you've consumed on page 2 of your bill under 'New charges and credits'.
For information on whether your solar system is working properly visit Solar problems and maintenance or contact us.
