Who can apply for it?
You may qualify if you're a New South Wales resident.
About the rebate
The life support concession provides additional financial support to customers who require the use of specific life support machines in their home.
The life support rebate can be received in addition to other assistance such as the NSW Government Low Income Household Rebate, the Medical Energy Rebate and the Energy Accounts Payment Assistance (EAPA) scheme.
If you have more than one type of life support machine in your home you are eligible to receive more than one rebate. For this to occur, all machines prescribed by the patient's doctor must be included in the application. Rebates are calculated on a daily basis and are applied to each bill.
Customers don't have to be a concession cardholder to be eligible to receive this rebate. The supply address must be the primary place of residence for the person who needs the life support equipment.
Eligible equipment daily rebate
Eligible equipment |
Daily rebate |
---|
Positive Airway Pressure (PAP) devices |
$0.4392
$0.8662 for 24 hour use |
Enteral feeding (formerly known as Kangaroo Pump) |
$0.5368 |
Phototherapy equipment |
$4.4896 |
Home dialysis |
$1.8788 |
Ventilators (respirators) |
$4.4896 |
Oxygen concentrator |
$2.2570
$3.7942 for 24 hour use |
Total parenteral nutrition (TNP) pump |
$1.0248 |
External heart pump |
$0.1342 |
Power wheelchairs for quadriplegics |
$0.3660 |
Eligibility
Eligibility for the rebate is based on the following criteria:
- The account holder or another occupant in your household requires one or more of the eligible medical equipment above to sustain that person's life, and
- You have an application form signed by your doctor to verify the need for specific in-house medical equipment.
How to apply
If you have a life support machine that’s eligible for the rebate or any other type of machine prescribed by a doctor for life support purposes call 131 245.
We’ll register your life support equipment to make sure you’re notified of any energy supply interruptions. Learn more about registering Life support equipment.
When to re-apply
You need to re-apply for the life support rebate every few years. How often depends on if your rebate started before or after 1 July 2024.
- Rebate started before 1 July 2024: you’ll need to re-apply within 2 years. After your next re-application, your re-application period will change to every 4 years.
- Rebate started after 1 July 2024: you’ll need to re-apply every 4 years.
When it’s time to renew, we’ll send you a reminder with the life support rebate application form.