How to participate
Join for free
We’ll take you to My Account to sign up.³
Get SMS alerts
We’ll invite you to join a peak event.⁴
Shift your energy usage
Delay using large appliances during the peak event.
Get rewarded with credits
Around a week later, we’ll let you know if you earned any rewards.⁴
Small changes make a big impact
Tips to shift your energy use
To save energy during a peak event, consider switching off or delaying the use of large electrical appliances.
Start earning bill credits
Join our community and get rewarded for making small changes.
Things you should know
To be eligible to participate, you need to:
- have an active AGL electricity or solar plan
- have a digital ‘smart meter’ installed on your property. Not sure if you have one? Contact us.
- be located in Victoria, New South Wales, South Australia or Queensland
- be a residential owner or tenant responsible for the electricity supply at your address
- provide marketing consent for both email and SMS.
For more information, view the Peak Energy Rewards Terms & Conditions.
Energy savings are measured in kilowatt-hours (kWh), which is a unit of energy that measures your home’s electricity use in an hour.
You’ll be rewarded with bill credits if your electricity use is lower than your reduction target during the event.
These targets are determined before each event and are based on your existing energy usage data. The targets we set will change from event to event, based on your energy use at home.
Learn about participating in Peak Energy Rewards.
If you have an active solar plan with AGL, you can also participate in peak events. We might ask you to export your solar panel energy instead of switching off appliances.
Learn about participating in Peak Energy Rewards.
Peak Energy Rewards is a demand response program. This means when there’s increased demand on the electrical grid, we’ll invite you to temporarily shift or reduce home energy consumption. Demand response helps balance energy demand, improve grid stability and could even impact energy prices.
Peak events are unplanned and can take place anytime throughout the day, often triggered by extreme weather conditions or energy supply constraints. Shifting energy use during these periods helps us to manage peak demand and the risks it causes, such as power outages.
¹Open 12am AEDT, 1 October 2024 to 11:59pm AEDT, 7 December 2024. Prize(s): 10 chances to win a $1,000 electricity bill credit. Draw: 12:00 pm AEDT on 13 December 2024 at AGL 699 Bourke Street, Docklands, VIC 3008. Winners notified by email by 20 December 2024 and published at Peak Energy Rewards Prize from Wednesday 18 December 2024. Promoter: AGL Sales Pty Limited (ABN 88 090 538 337) and AGL South Australia Pty Limited (ABN 49 091 105 092) of 699 Bourke Street, Docklands, VIC 3008. Free entry. See full T&Cs.
²$5 is the maximum available credit per 1 hour event and $10 is the maximum available credit per 2–3 hour events if you: (1) opt in to an event, and (2) reduce your energy usage to or below your pre-set personalised energy reduction target. Targets will be set for your individual property and notified to you prior to each event and may differ with each event.
³Available to residential AGL electricity customers with a digital ‘smart’ meter in VIC, NSW, SA & QLD (in areas where AGL operates). See full Terms and Conditions here.
⁴By opting in to the Peak Energy Rewards Program, you agree to receive Peak Energy Rewards communications, including by SMS and email.