Skip to main content

Moving house

Get a $100 credit when you move your electricity with AGL online¹

Book your move
A man and woman moving boxes from their car.

Moving with AGL is easy

Move your electricity, gas and internet all in one go.

An icon fetauring the number one
Enter address to compare plans

Whether you’re a new customer or already have an account with us, enter the address you’re moving to and compare plans.

An icon featuring the number two
Pick a plan and sign up

When you’re happy with your plan simply sign up online and tell us your move-in dates, we’ll handle the rest.

An icon featuring the number three
Sit back and track

We’ll keep you up to date via SMS. You can also see the progress of your connection and estimated connection date by logging into My Account.

Start your move
A mother, father and toddler sitting at the kitchen counter looking at an iPad

Power on Guarantee

When you’re moving house, you need to know the electricity will be connected on move in day. So, with one business days’ notice, clear, safe meter access and site safety requirements met, we will connect your electricity on the day you move in. And if it isn't connected on move in day, we guarantee to cover your expenses up to $500 a day until you’re connected.

truck icon

The ultimate checklist for moving house

Everything you need to remember when planning your big move.

Download the checklist

Disconnecting your services

If you’re an existing AGL energy or internet customer, you’ll be able to choose a disconnection date for your services. It doesn’t have to be the same as your move-in date. If you’re a new customer, just let your old energy retailer know you’re moving out.

Learn about energy disconnections


¹Online sign-up credit: Get a one-off $100 (GST incl.) credit for electricity on your first bill when you sign up to selected plans direct with AGL online. Offer for new and moving residential customers in VIC and NSW only, where AGL operates. The credit amount reduces the price of supply of electricity and is not transferable or refundable. AGL may exclude accounts from receiving more than one upfront credit per fuel in any 12-month period. Not available in conjunction with any other AGL offer, unless otherwise stated. Offer may be varied by AGL.