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Explore Customer Solutions careers

Customer Solutions,
the voice of AGL

We're looking for people who care about our customers as much as we do.

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A Customer Solutions employee smiliing with their headset on.

Delivering exceptional customer service

Delivering excellent customer service is at the heart of what we do. We help our customers over the phone with things like billing enquiries, taking payments, account changes and resolving complaints.

We work in a fun and supportive environment and are looking for people that love customers as much as we do!

An on-the-job coaching session at one of our contact centres

Power up your career

Proudly Australian, we’re one of the country’s leading energy companies, supplying around 4 million energy and telecommunications services.

You’ll have access to a range of employment benefits, development programs and career opportunities. Work flexibly to balance growing your career with life outside the workplace.

Our Customer Solutions teams are based in Melbourne and Adelaide offices.

A customer solutions team member working at her desk

Looking for your next career opportunity?

Check out our available jobs and see if we’ve got something that’s perfect for you.

Our people stay for our culture

We pride ourselves on creating teams of highly driven, fun and engaged contact centre agents.

Our teams have regular theme days, team lunches and morning teas, competitions, award nights and much more.

We value diversity at AGL, with access to supportive employee networks for topics such as LGBTQ+, First Nations, gender, cultural identity, caring and disability.

AGL Team members having a chat during their lunch break.

Join us. Together, we’ll make history.

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Have a question?

Email us and we’ll get back to you within three working days.

RecruitmentQueries@agl.com.au

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