He uses the AGL app to track his solar generation, battery performance and overall usage. He loves having access to everything in one place and watching the data change over time with daily and weekly graphs – it all helps him stay on top of his energy bills.
Even his kids love it. “They find the charts fascinating. They’re too young to understand them fully, but they know how our battery and solar panels work. They even comment on how our electricity generation and battery must be going on sunny or cloudy days,” said Dylan.
Behind the scenes
As a customer, he loves the experience, but it’s also fantastic to witness what happens behind the scenes.
Dylan and his team build the applications for several programs at AGL, including the back-end technology for our VPP. Working closely with data scientists and customer and digital teams, they combine data and technology to deliver innovative solutions.
Today we now have trillions of data points, giving our customers real-time information about how their solar and battery system is performing. This is thanks to AGL’s investments in cloud technology over the years. years.
“It’s exciting to be part of the team that’s working behind the scenes to support our VPP – and to experience this as a customer too,” says Dylan. “I can share my own experience directly to ensure we provide the best experience for our customers.”