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Check internet plan details

Learn how to check your internet data usage.

Internet plan details

All AGL internet plans include unlimited data usage.

Internet speeds vary from plan to plan, so you can choose a speed that suits you. Find your plan details, including download, upload and nbn® speeds, using the following steps:

Check internet plan details in My Account:

  1. Log in to My Account and go to Overview.
  2. Find the nbn tile and select View details.

To choose a different internet plan and speed, visit Compare nbn plans.

Check internet plan details in the AGL app:

  1. In the AGL app go to Overview and select the nbn™ tile.
  2. Under Settings, tap View Plan.

Internet data usage

Because all AGL internet plans include unlimited data, you can't check specific data usage details in My Account or the AGL app. If you’d like to check your data usage, Contact us.

Change internet plans

You can change your internet plan once a month with no fee, through My Account or the AGL app.

Change internet plans in My Account:

  1. Log in to My Account and go to Overview.
  2. Scroll down to My Internet and Mobile to find your plan and select Manage plan.
  3. View your plan and select Change my plan, then follow the steps.

 

Change internet plans in the AGL app:

  1. In the AGL app go to Overview and select the nbn® tile.
  2. Under Settings, tap View Plan.
  3. Select Change my plan, then follow the steps.

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